Counselling

We offer individual expert advice for anyone seeking information and support in connection with the use of psychoactive substances or addictive behaviour.

The focus is on

1. children, adolescents and young adults up to approx. 27 years of age and their carers

2. function as a clearing centre and needs-based referral to further help services.

All counselling is anonymous and free of charge!

The counsellors are bound to confidentiality!

Opening times

Monday 10:00 - 14:00 Uhr

Thursday 10:00 - 13:00 Uhr

Offene Beratungszeiten:

Tuesday & Thursday 14:00 – 19:30 Uhr

Wednesday 17:00 – 19:30 Uhr

If possible, please make an appointment in advance by telephone on 0331 - 2879 1258 or by e-mail: k.richter @chillout-pdm.de

Online counselling:

Tuesday 16:00 – 18:00 Uhr

Wednesday 11:00 – 13:00 Uhr und 16:00-18:00 Uhr

Thursday 11:00 – 13:00 Uhr

The counselling service is aimed at:

Anyone looking for information and support on the subject of consumption and addiction,

Consumers with problematic consumption and behaviour (e.g. in connection with substance use, food and nutrition, PC/Internet/gaming and other media consumption, buying, gambling),

Children, parents, friends and relatives of consumers (especially children from families with addiction problems),

Educational professionals, multipliers and other reference persons from the social environment.

Each counselling session can be held individually or with several people involved.

Our basic principles and procedures correspond to the guidelines of accepting drug work:

Case-, problem- and situation-related counselling

Support in clarifying the current problem situation/crisis intervention as well as in realising one's own concerns and setting individual goals

Promotion of self-determination and risk minimisation

Background analysis, inclusion of the social context, systemic approach

Needs-, resource- and solution-orientated approach

Provision of information and safer-use materials

The counsellors work primarily with motivational interviewing methods and resource- and solution-oriented counselling approaches.

We work with numerous cooperation partners, including in particular the outpatient counselling and treatment centre for addicts and those at risk of addiction run by Arbeiterwohlfahrt Potsdam.

As part of our counselling work, we hand out information and, if required, safer use materials.